Previously, leasing managers handled a large volume of routine enquiries by phone and email. We developed a personal user account, created a platform for dealers, and integrated it with the company’s internal systems. This made it possible to fully digitise business processes.
Result: The new system reduced the load on the call centre and staff by 68%, helping to save the company’s human and financial resources.
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Each leasing customer has 24/7 access to their personal account, where all information about leased vehicles is stored, payment progress is visible, and due dates for upcoming instalments are indicated.
Information is presented in charts and graphs for clarity.
Lease terms can be calculated online. The customer sets the parameters — initial payment amount, monthly payment, and lease term and receives the calculations automatically.
A dedicated module has been developed for efficient collaboration with suppliers. It allows dealers to upload lists of vehicles available for leasing automatically. Once processed, these vehicles appear in the website catalogue and become available for reservation.
If the lease is issued to a company, the personal account is typically registered to the director, who can grant access to employees (up to five users).
If the customer has several companies, they can switch between them within the personal account.
We operate with an Agile mindset – flexible, transparent, and results‑driven at every stage.
20+ years of experience in managerial positions in IT and banking.
20+ years of experience as a developer, analyst, and solutions architect.
