Private AI knowledge assistant for a logistics operator
A private, on-premise WislaSearch deployment that turns a logistics operator's scattered operational knowledge into instant, cited answers - without anything leaving their network.
A large international logistics and terminal operator runs on deep operational knowledge - procedures, safety instructions and system manuals - spread across documents and internal systems. Staff lost time hunting for the right instruction, a handful of experts spent their days answering the same questions, and onboarding a new hire was slow. They needed faster answers without sending sensitive operational data outside their own network.
Tell us where it is stuck, and we will say whether we can help.
We deployed WislaSearch, WislaCode's on-premise AI knowledge assistant, entirely inside the client's environment. It indexes their internal documents into a hybrid store - semantic, keyword and vector search over a Qdrant vector index with a MongoDB document store - so nothing ever leaves the client's infrastructure and no external model sees their data.
Staff ask questions in plain language and get a direct, context-aware answer that cites the source document. The model was fine-tuned to the client's domain language (LoRA), the production model is configured to the client's security posture (local or cloud), and access is governed through their corporate directory, so each person sees only what they are cleared to. On the deployment's own evaluation the answers scored 0.98 for relevancy, 0.96 for context relevance, 0.99 for correctness and 1.00 for faithfulness; in daily use, support tickets fell, instruction lookup got far faster, the load on subject-matter experts eased, and new hires got up to speed sooner.
This deployment runs on WislaSearch, WislaCode's own product. Today WislaSearch turns incoming counterparty documents into trusted data inside your perimeter. Exceptions go to a human.
WislaSearch is an AI-powered search assistant that centralises fragmented data, indexes and retrieves the right information instantly, and keeps everything inside your own secure infrastructure.
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